At pntworld we are pleased to offer free shipping on orders totaling 500€ or more. For orders below this amount, a flat shipping fee of 50€ will be applied.

Once payment for your order has been received, we will process and ship your items within two business days. Please note that our shipping time does not include weekends or public holidays.

We understand the importance of timely delivery, and we strive to ensure that your order reaches you as quickly as possible. However, please be aware that unforeseen circumstances such as customs delays or extreme weather conditions may affect the delivery timeframe. Rest assured, we will do our best to keep you informed and minimize any potential delays.

Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment through our website or the courier’s online tracking system. If you have any questions or concerns about your order’s status, please don’t hesitate to contact our customer support team.

We take pride in the quality of our products. If you encounter any issues or defects with your order, please notify us within 7 days of receiving your shipment. We will work with you to resolve the issue promptly, whether through a replacement, refund, or exchange.

Please note that all returns and exchanges must be authorized by our customer support team. We may require photos or other evidence to assess the situation and provide the best possible solution.

Thank you for choosing our wholesale ordering collaboration. We value your business and look forward to serving you.